All health-related companies, including healthcare, pharmacists, pharmacy and pharmacology, have several features in common:
- the nature of their work is such that they cannot suffer the loss of IT services,
- are very strict in terms of protecting business secrets and personal data,
- are highly regulated by national regulators and standards of the profession, such as GMP guidelines.
These industries operate on international level, in multiple time zones, making support outside of normal office hours in the country where the data centre or the company's headquarters is located a requisite.
All this makes health and pharmaceutical industry complex and demanding - an ideal data centre client.