Every user of infrastructure services needs some level of support from the data center. Some tasks simply must be done at the location of computer equipment, manually, by an expert. What exactly is this support and what it encompasses will depend mostly on the business model the client wants to implement in the organization. The greater focus the client has on the core business and smaller on the ICT, the stronger the support from the data center.
At the moment, Altus IT provides various levels of support to various companies, adapting to their needs and meeting their expectations.
A personal approach to every client is one of Altus IT’s key business standards, and is the principle that pervades relationships between Altus and its customers.